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Ordering.
Place your order through our easy to use Online Store. Simply add your chosen product to the Shopping Basket by clicking on the Purchase button provided on each product page. You may add as many products to the Shopping Basket as you wish and you may also update the quantity at that stage.
Offline orders welcomed - if you prefer you may E.mail, post or fax your order to us. Telephone orders are also accepted subject to receipt of written confirmation. Please include both the billing and delivery address on your order. Please note that credit/debit card payments are not accepted for offline orders and that offline orders may be subject to Pro Forma payment (please see Account & Pro Forma Payments below).
Payment.
We offer the choice of any of the following cleared fund payment options when you purchase products through our Online Store:
Secure online payment by credit/debit card via:
Cheque;
Bank Transfer.
Account & Pro Forma Payments.
We offer a 30 day payment account facility for Central & Local Government related establishments, such as schools, colleges, police, hospital trusts, local authorities and other approved account holders. To use this facility online simply provide your order number when requested when going through Checkout and select the Purchase Orders payment option. A Pro Forma invoice will be sent to online and offline non account customers to enable cleared fund payment by Cheque or Bank Transfer to be made before the order is processed.
Card Security.
In order to help prevent fraudulent transactions, we apply strict card payment acceptance rules. If your card payment is declined please telephone us on 0845 094 3764.
Where We Supply To.
We supply to locations within the UK only (mainland, islands & Northern Ireland).
Delivery Charges.
Our standard delivery charges per single order are as follows:
UK Mainland (ex Scottish Highlands) - £8.95.
UK Inner Islands (eg Arran) & Scottish Highlands - £19.95.
UK Outer Islands (eg Orkney) & Northern Ireland - £39.50.
Invoices.
Where goods are paid for at the time of order, a receipted invoice will be issued. Approved account customers will be issued with a 30 day payment invoice. Please allow time for invoice processing.
Terms & Conditions.
All orders are processed on the basis of our Terms & Conditions and not those of the customer. For your reference, a link to our Terms & Conditions is provided on each product page.
VAT.
All prices and charges quoted throughout the store are ex VAT. |
